General

Does this service make sense for small companies?

Smaller organizations benefit greatly from a web-hosted time and attendance service due to the exceptionally low per employee cost of tracking labor data. Just pay for the time and attendance features you use each month. Small companies don’t have to pay for complicated IT resources or maintenance – we handle that for you.

Is time and attendance over the web right for me?

As a web-hosted time and attendance service, Attendance on Demand is “always on,” hosted at a secure site and available through a PC and Internet browser. Even the smallest enterprises enjoy sophisticated and secure online labor management applications at a fraction of the cost of purchasing, installing and maintaining a traditional licensed system.

What is time and attendance software?

Time and attendance software, sometimes called time tracking software, is software that automatically tracks employee working time (start time, end time, breaks), and applies an organization’s wage and pay rate rules for automatic calculation of gross payroll totals.

Time and attendance software typically includes employee scheduling and labor reporting. Simply put, time and attendance software and services take the work out of complex employee scheduling, labor and wage calculation.

The process starts at the beginning of an employee’s shift, when a worker swipes a card, badge, or a finger or hand at the time clock. The Attendance on Demand time and attendance software solution automates, analyzes and manages that employee time and wage data, while meeting the scalability, reliability and security requirements of the largest organizations.

What are the hardware and software needed?

Attendance on Demand is 100% web-based. You do not need install any software on your computers.

Attendance on Demand uses the Application Service Provider (ASP) model. It allows companies to use software on a monthly basis. This way of doing business is also known as SaaS, or Software as a Service, and includes the following features:

• No software is purchased or installed
• High upfront costs for new servers are eliminated
• No specially trained network administrative staff is required
• Software is secure and updated regularly with no input from you

What’s more, you can avoid making the hard decision to allocate large sums for software you have never used. Lengthy departmental approval processes are a thing of the past. Attendance on Demand minimizes your risk and maximizes the benefits your company realizes immediately.

How can Attendance on Demand help my business?

Attendance on Demand is a complete labor cost management system, customized for your organization. Not only do you see the tallies of worked hours, benefit hours, and exceptions by employee and department—you are also presented with tools to help you make smart decisions about hiring, scheduling, and workforce allocation.

For example, each supervisor with access to Attendance on Demand sees a dashboard customized to highlight negative attendance behaviors. The supervisor can use this information to correct the employees’ time cards or take corrective action if need be.

Additionally, payroll managers can see a broad, company-wide view of the same types of information in their dashboards. At-a-glance statistics give decision makers the information they need to spot trends that could affect the organization.

Additional modules can be added to further customize your Attendance on Demand:

• Leave Management streamlines time off requests, and makes granting leave more equitable
• Incidents & Points quantifies positive and negative attendance behavior, giving employees an incentive to follow the rules
• Coverage Budgets help you control costs even more precisely
• Accruals automates the way employee time off is calculated, using your company policies

Your organization’s time and attendance needs, and your budget, are taken into consideration at every step of the customization process.

What size does my company have to be?

Any size company can use and benefit from Attendance on Demand. Per-employee pricing makes Attendance on Demand a practical choice for even the smallest company. You get top-notch features without major infrastructure investments in servers and software. Monthly billing gives you a reliable figure that you can budget for month after month.

Large companies benefit from our time-tested technology and experience. We can manage and filter large amounts of employee information so supervisors can focus on only relevant employee information. What’s more, your employee information and historical attendance data is probably more secure on our servers than at your location.

My company has several locations, will Attendance on Demand work for us?

Attendance on Demand is a web hosted system; it works no matter how many locations your company has.

Check out how Web-Hosted Attendance on Demand® Tracks Employee Labor and Wage Data for 600 Bank Employees across 43 Locations.

How highly secure is Attendance on Demand®?

The security of your Attendance on Demand data is our number-one priority. We are committed to keep your information completely secure and 100% confidential to maintain your trust. All information sent between your computer and our servers is encrypted automatically.

Your Computer
When you log in to our password-protected site, we verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher to ensure privacy and data integrity through encryption.

Secured Transmission
Built upon 128-bit private key encryption technology (the highest level commercially available), SSL ensures data encryption, server authentication, message integrity, and client authentication to protect Web communications.

Attendance on Demand Servers
The Attendance on Demand operates in a physically secure hosted environment with following features:

• Maximum Reliability. The hosting company provides fully redundant power and environmental systems plus 24/7 security personnel, highly controlled access, monitoring of network connectivity and customer support.
• Dedicated Web Hosting. Our servers are used only by Attendance on Demand customers. They are not shared with anyone else.
• High Availability. To protect against service interruption, Attendance on Demand uses state-of-the-art fault tolerant servers engineered with multiple redundancy points.
• True Scalability. Redundant high-speed links and redundant web servers ensure high performance with fast response times to meet the demands of growing organizations.
• Real-time Backup. We use backup facilities for extra protection of your data. Real-time backups of data are made twice daily, or more frequently based on your need.
• Effective Firewalls. The most advanced firewall technology ensures your data, stored in our servers, is protected from unauthorized users on the Internet.

Questions?
If you have questions about the security of your information, please send an email to security@attandanceondemand.com.

Can you customize Attendance on Demand for my organization’s requirements?

Yes. Our web hosted system Attendance on Demand can be customized to reflect your unique requirements. Based on your answers to our questions, we collect information about your organizational structure and complicated pay policies, then define user groups and select the add-on modules you need.

Our configuration tool allows skilled technicians to make simpler customizations in a matter of hours for the Professional edition, specially designed to meet small business needs. For more complex pay rules and business needs, the Unlimited edition is also available.

Why does Attendance on Demand require no IT management?

IT management is unnecessary because our time and attendance software is web hosted. The computing equipment and software reside in a centrally-located hosting site, and customers access the application over the Internet using a web browser. You pay a monthly fee for the use of the application, covering the costs of hosting, servers, and so on.

We selected a premier hosting company to host our application. This hosting company maintains our servers in a secure location that meets industry standards for redundancy, fire suppression, and equipment failure notification. The details of the physical computing equipment, regular data backups, and application upgrades are all taken care of by Attendance on Demand. Simply use the time and attendance service and leave the IT management to us.

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